The 8 stages of solving a problem at Toyota are as follows:
- To define the problem
- In depth problem examination
- Set-up the goals to achieve
- Root-causes analysis
- Countermeasures definition
- Countermeasures implementation
- Results and processes evaluation
- People training on all standards (so the results are kept), deployment
Learn more about: Toyota Best Practices (problem solving)
Become a Certified Lean Expert
