標準化、表準化、these 2 Japanese calligraphies are the homonyms which are pronounced «Hyojunka ». The first means establishing a standard and the second means « describing current reality in the work place ».
At TOYOTA, in order to avoid confusion between these two words, the second is said «Omoteka ».
To improve the work place, we recommend first of all carrying out a « OMOTEKA» before directly establishing the standard.
